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Policy

Safeguarding policy.

Last reviewed 12 May 2026. Reviewed annually by the trustees. Next review: May 2027.

Lockarts works with children, older adults, and people in recovery. Their safety, dignity and welfare comes before anything else we do. This policy sets out how we make that real — in our recruitment, in our practice, and in how we respond if something goes wrong.

1. Scope and our commitment

This policy applies to everyone working in Lockarts' name: trustees, staff, sessional facilitators, volunteers, and anyone delivering activity in partnership with us. It covers all people we work with, with particular attention to:

We have a duty of care to every participant. We commit to providing safe environments, listening to concerns, and acting on them promptly and proportionately.

2. Our Designated Safeguarding Lead

Lockarts has a named Designated Safeguarding Lead (DSL), appointed by the board, who is responsible for safeguarding practice across the charity. The DSL reports directly to the Chair of trustees and to a nominated trustee with safeguarding oversight.

Concerns can be raised confidentially with the DSL on safeguarding@lockarts.org.uk or by phone on 07500 800559.

3. Safer recruitment

Everyone delivering Lockarts sessions:

Trustees complete charity-commission-aligned trustee safeguarding training within six months of appointment.

4. Code of conduct in sessions

5. Recognising and responding to concerns

A safeguarding concern includes any worry that a participant is being harmed, may be at risk of harm, or is causing harm to others. This includes physical, emotional, sexual or financial abuse, neglect, and self-harm or suicidal intent.

If you have a concern

Anyone — participant, family member, facilitator, partner — can raise a safeguarding concern. You don't need to be certain, and you don't need to have proof. The DSL will listen and act.

If someone is in immediate danger

Call 999. Don't wait for us.

If you believe a child or adult is at immediate risk of significant harm, call the emergency services on 999 first. Then notify the DSL so we can support you and follow up.

Lockarts DSL
safeguarding@lockarts.org.uk
07500 800559
Suffolk County Council
Customer First
0808 800 4005
(child & adult safeguarding)
NSPCC
0808 800 5000
nspcc.org.uk
Samaritans
116 123 (free, 24/7)
samaritans.org

6. Recording and information-sharing

All concerns are written up by the DSL on a confidential incident form, kept securely with restricted access. We share information with statutory services where they have a duty to act, and only what's necessary. We do not investigate disclosures ourselves — that's the job of the police, social care and the relevant statutory partnership.

7. Whistleblowing

Anyone working with or for Lockarts can raise concerns about practice, including the conduct of trustees, staff or volunteers, without fear of detriment. Concerns can go to the DSL, the Chair, or — if those routes are not appropriate — to the Charity Commission's reporting line.

8. Review and accountability

Approved by the Trustees of Lockarts. Charity number 1163484.